Be prepared and stay safe if the power goes out

We’re committed to delivering safe, reliable power energy to our customers. Sometimes there are situations beyond our control such as storms, traffic accidents and damage to power lines. We work to restore power as quickly as possible after these events.

We know being without power is inconvenient, and we’re committed to early alerts and quick responses. To help minimize the inconvenience of an outage, we encourage you to:

  • Get prepared for any emergency — have a plan and create an emergency kit.
  • Download the MyPSE app to track and report power outages in your neighborhood and check on estimated restoration times.
  • Stay informed during power outages at the Alerts and advisories page.
  • Learn more about outage notifications.

In order to keep our communities and employees safe and healthy, our crews follow proper COVID-19 public health guidelines to make sure we are there for you when the power is out. These additional safety precautions in the office and field could lead to longer restoration times, and we appreciate your understanding and support as we take these necessary steps.

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See additional steps you can take to be prepared
Outage map

Power out? Report an outage

Stay in the know when your power goes out by reporting and tracking estimated restoration times.

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Report outage

How power gets restored

When outages happen, there is a process we follow that depends on several factors.

Learn more
How power is restored

Electric safety

If you come across a downed utility wire of any kind, always assume it’s energized.

Emergency preparedness kit

Create an emergency kit

Create an emergency kit that will keep you and your family safe and comfortable during a major power outage or natural disaster – and have it ready before disaster strikes. The following checklist will get you started.

Downed power lines

Storm safety

Rain and strong winds are a regular part of living in Western Washington. Will you be ready?

Get additional updates on storm preparedness, restoration efforts, safety tips and more via Twitter

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Follow us @PSETALK

Official Twitter account for Puget Sound Energy. Washington state's largest energy utility. Power out? Report and track on our mobile app

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Visit PSE on Flickr

Visit PSE on Flickr for images of storm damage and repairs.

Sumas Powerlines Down Highway 547